Privacy policy

When you book a meeting, we collect what you enter in the booking form:

• Contact details: your name, email address and, if you give it, your phone or WhatsApp number.
• Meeting details: the time you choose, your time zone, guest email addresses you add, and your answers to any questions on the booking page.
• Basic technical data: the page or website you booked from (for example, the page that showed our booking button), and standard server logs kept by our hosting provider.

We do not use advertising trackers or sell personal information.

• To schedule your meeting, create the meeting link and add it to the calendars of the people attending.
• To send your confirmation, reminders, follow-ups and any change or cancellation notices by email and, if you gave a number, WhatsApp.
• To let you reschedule or cancel through your private booking link.
• To prepare for and follow up on the conversation you asked for.

9Agents connects one company Google account to this service. With that account's permission, the service creates, updates and deletes calendar events for bookings, generates Google Meet links, adds attendees to those events, and reads the company calendar to avoid booking over times marked busy. It also reads Google's public holiday calendar to help plan company holidays.

The service does not access the Google account of people who book a meeting. You only receive a calendar invitation and meeting link by email.

9Agents Meet's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Google data is used only to provide the scheduling features described here. It is not used for advertising, not sold, and not shared except as needed to run the service or as required by law.

We share information only with the services that help us run scheduling, and only for that purpose:

• Supabase stores booking and account data.
• Vercel hosts the website.
• Google provides Calendar and Meet.
• Email and WhatsApp providers deliver confirmations and reminders.
• Payment providers handle payment, if a meeting requires one. We never see or store full card details.

The 9Agents team members who attend or manage your meeting can see your booking details.

We keep booking records for as long as we need them to provide the service and for our normal business records. You can ask us to delete your information at any time, unless we must keep it to meet a legal obligation.

• You can reschedule or cancel a booking from the link in your confirmation.
• You can ask us for a copy of your information, ask us to correct it, or ask us to delete it.
• If you don't want WhatsApp messages, leave the number field empty when booking, or tell us and we'll stop.

To make a request, send us a reply to any email we've sent you about your booking.

Data is sent over encrypted connections (HTTPS). Access to booking data is limited to authorised 9Agents team members, and access tokens for Google are stored only on our servers.

We may update this policy as the service changes. The date at the top shows the latest version. For questions, send us a reply to any email we've sent you about your booking. See also our terms of use.